Legal
Privacy Policy
This policy explains what personal data IT Starter collects through itstarter.cc, such as contact form messages and analytics, why we collect it, and how you can access, correct or delete it. Written in plain English, it also lists the choices you have. Effective 28 October 2026.
This policy explains how IT Starter (Pvt) Ltd("IT Starter", "we", "us") handles personal data when you use our website, itstarter.cc. We keep it simple because we collect very little.
What we collect
Enquiries. Our contact form collects what you type into it, such as your name, email address, phone number and message. We do not collect more than the form asks for.
Visit statistics. We may use privacy-friendly analytics, such as Google Analytics or Plausible, to count visits and clicks. This helps us see which pages are useful. It does not identify you by name.
The site has no user accounts and takes no payments, so we never collect passwords or card details here.
How your enquiry reaches us
When you send an enquiry, it is delivered in one of these ways:
- WhatsApp (wa.me).The form opens WhatsApp with your message ready to send. Once you send it, WhatsApp's own terms and privacy policy apply.
- Email. Your message is sent to us by email, or you can write to us directly at [email protected].
- Formspree (possible future change). We may in future submit the form through Formspree, a form-processing service, which emails us your enquiry. If we do, Formspree will process your details on our behalf.
Why we use your data
- To reply to your enquiry and prepare a quote or proposal.
- To understand how the site is used and improve it.
- To meet legal or accounting duties if you become a client.
We do not sell your personal data.
Who else sees it
Only the services needed to deliver your message or run analytics (WhatsApp, our email provider, Formspree if used, and our analytics provider) and anyone the law requires us to share it with. Some of these providers may store data outside Sri Lanka.
Cookies and analytics
Analytics tools may use cookies or similar technology to count visits. You can block or delete cookies in your browser settings, and the site will still work.
How long we keep it
We keep enquiries for as long as needed to deal with your request and any resulting work, then delete or anonymise them. Ask us if you want something removed sooner.
Your rights
Under Sri Lanka's Personal Data Protection Act No. 9 of 2022, you generally have the right to ask us to give you access to the personal data we hold about you, to correct it if it is wrong, and to delete it where we no longer need it. To use any of these rights, email [email protected]. We may ask you to confirm who you are first.
Children
This site is meant for businesses and adults. We do not knowingly collect data from children.
Changes to this policy
If we change how we handle data, we will update this page and the effective date. Please check back from time to time.
Contact us
Questions about privacy? Email [email protected].
This page is a general summary, not legal advice.